Privacy Policy

At Swim Supply Shop (“we,” “us,” or “our”), we’re as committed to protecting your personal data as we are to providing high-performance swim gear. This Privacy Policy explains how we collect, use, and safeguard your information when you visit swimsupplyshop.com or make purchases from our store.

1. Information We Collect

To provide our competitive swimmers, teams, and aquatic enthusiasts with seamless service, we collect:

• Personal Information: Name, email, shipping address, phone number, and payment details when you make purchases
• Transaction Data: Purchase history, product preferences, and payment method details
• Technical Information: IP address, browser type, device information, and browsing behavior
• Communication Data: Emails, chat logs, and other correspondence with our customer service team

2. How We Use Your Information

Like a well-trained swimmer uses every stroke efficiently, we use your data purposefully:

• Process and fulfill your orders for swim gear and accessories
• Provide customer support for swim teams and individual athletes
• Improve our website performance and product offerings
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security (with 256-bit SSL encryption – our digital competition-grade cap)
• Comply with legal obligations related to international shipping

3. Data Sharing and Disclosure

We don’t flood your data to third parties. We only share when necessary:

• Service Providers: Payment processors (PayPal, credit card companies), shipping carriers, and IT support
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third-party marketers.

4. International Data Transfers

Since we serve swimmers worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We protect your data with the same vigilance as a backstroke finish:

• All transactions use 256-bit SSL encryption
• Payment details are processed through PCI-compliant services
• Regular security audits of our systems
• Data is retained only as long as necessary for business or legal purposes

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Receive your data in a portable format
• Withdraw consent (where applicable)
• Opt-out of marketing communications

To exercise these rights, email us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small files that help us:

• Remember your preferences (like currency selection)
• Analyze website traffic to improve performance
• Provide personalized product recommendations

You can control cookies through your browser settings, but some features may not function properly without them.

8. Children’s Privacy

While we sell kids’ swimwear and learning products, our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy occasionally, just like swimmers adjust their technique. The current version will always be posted here with the effective date.